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Offering the backup service for files, conversations and tasks for non-business customers, could add value to customers and give Redbooth competitive advantage over other services.
We are using Redbooth for a research for development project involving partners in different countries, which receives funds from international organizations. We need to submit reports of everything we do and also need to save backups in our server of files, emails (in this case conversations, chats) and project management activities (in this case tasks).
Current Redbooth tools do not facilitate doing backup and the reporting tools do not match our needs as we must report not only tasks but also conversations.
It would be nice to be able to turn off email notifications on tasks/workspaces on the weekend or on vacation. Could you select days of the week/times for updates and/or create a "vacation mode"?
Often tasks are assigned to people at the end of the work day, and the assignee reads his mail regarding the tasks the next morning. This results in the situation where the assignee is receiving a task marked Due Tomorrow when it is in fact due on that day. Therefore, I suggest not using relative dates in email, which is liable to be read at a time later than when it was sent.
There is no Email category, so I am filing under -No Category-.
Customer support service by UserEcho