We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs.
Being able to have an Iphone Redbooth app that could work offline would be extremely useful so I could create task even when I've no network (ie : in the plane/train)
Once I got network connection again all my offline activities should then be synchronize to redbooth.com
It would be great for the app if you can select a task to send you a push notification that the task selected is due in however many days you choose (either in advance such as "Due in 5 days" or on that day "Due Today")
Thanks for reaching out. You can get to any task by using the search feature in the app. We know it's not a replacement for the full workspace view, but it allows you to get to any task within Redbooth as we rapidly work on implementing the workspace view. So stay tuned for an update including workspaces in the coming weeks! :-)
Regarding updates, all task updates that are visible in your Redbooth web account should appear in the iOS updates list. However, conversation updates are not included in the iOS app, so those might be the updates you are missing. Also, there is no time limit on the updates, it shows the same task updates that appear on web. To ensure you're looking at the most recent updates, pull to refresh the list. If you believe the app is not showing you the correct content as listed above please reach out to support and include screenshots of web and iOS updates list so we can investigate. Thanks!
HAve redbooth on my apple iphone and cannot download images from redbooth to then use in other apps.
Not sure if this is not included in redbooth or I am not doing something properly
With latest iOS app 7.0.2 I'm logged out when I do something in the app and there is no Internet connection. I'm brought back to the login screen and have to login again, this is *very* annoying. Everytime I use the mobile app I have to make sure I have wifi or mobile connection.
Can you please fix this? Thanks!
The logout issue should be resolved, however, the sync issues (that you've mentioned in other threads) definitely persist. We are excited to have a new version out in the next few months which we think will vastly improve the entire experience for our iOS users.
- Mobile app should notify even if logged in to the web app or desktop app
Thanks for your suggestion. This has now been fixed system wide and should no longer be an issue.
Customer support service by UserEcho