We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs.
I really want to be able to bring my customers and clients into Redbooth. But, I can't. The reason is... I can't set permissions for External Users, or Participants. They see too much information and get access to the entire enchilada in my workspace. Private info and all. Now, I know what you are going to say... just set the conversations you don't want them to see as PRIVATE. ... well, my response to that is no way! What a pain. I would rather not set dozens of tasks to private and have special invitations to clients and team members. It should have an option for permissions. Take a look at other PM softwares that have this built in. Teamwork for example does a great job at this. I won't leave Redbooth... but i need this option.
It would be very good having an information on hand when certain team members are not available for tasks due to vacation, holidays or other reasons.
When using subtasks and assigning DUE DATES, the button is immediately next to the "Make a Task" option. On occasion, our team accidentally will "Make a Task" out of a subtask. At this time, there is literally no option to UNDO, CANCEL, ESC, or anything. The option to simply: Stop or Cancel the action is the request.
Since we also can't move a TASK to a SUBTASK or MERGE to a TASK, then the option to UNDO the converting of a Subtask to a "Make a Task" would be a valuable benefit. Thank you.
Often times we need to record information that is pertinent to all tasks in a task list and that will be used by multiple people to complete their assigned tasks in the task list. Currently there is no description for task lists. We would like to see a description (and possibly comments) added to the task list itself so that there is one repository for all of the relevant information.
Currently we make a dummy task and give it the label of "hub" so that people know where to go to find more information when they are working on their own task. This isn't ideal.
In the reporting feature, under "Task by User" for our company, it would be amazing for us to be able to select multiple users at once, or, create a user group we could assign user to. Please let me know if this is something you would consider.
Instead of tagging everyone individually, allow team buckets to be created and notifications sent to all teammates when the team is tagged in a comment. Example: @seo-team (5 preset teammates)
It would be extremely helpful to be able to color code or add keywords to tasks. This could be used to tie a task to a customer, department, stage, etc. We like the Redbooth interface very much but it's one of the few task management tools I've seen not to support color coding and/or keywording of tasks.
Due to the fact that we have customized templates and a lot of projects who are in a direct connex to other projects (workspaces) it would be fantastic to implement the possibility to connect and link different workspaces (customized or not customized ones).
In that way we could have full projects including different sub-pojects done by different departments.
Has someone the same problem/issue as well?
Customer support service by UserEcho