We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs.
be able to download de info you have on the task, conversations ... from redbooth
If you go to "Manage my organization", then go to "Workspaces", and you should see a dropdown near the top saying, "Export all tasks". You can export them into either a CSV or XLSX file.
If you go to Conversations or Notes, you'll see that you can Export an HTML report.
We recently pushed a change to update completed tasks to be listed in the order they were resolved, with the newest ones on top.
Please let us know how this is working for you!
We really need to add subtasks to our Task list templates. Currently we include our subtask in the description area then transfer them into subs manually. This is time consuming and can be avoided if you add in subtasks in task list temlates
Thanks Daniel and Matty. We did introduce this feature recently. Hope you like it!
When using search for a task, the search function works great.
The issue however, when clicking the task from a list when compiling the search and editing that task means the URL stores the actual search.
When a team member is given that URL, there is confusion as they are told to complete the task and instead are given a search list.
If the SINGLE task can be given a custom URL, this would be excellent and save confusion.
It would be extremely awesome to have the ability to mark something with a thumbs up or another emoji. That way, the item could be marked as read without having to respond with a separate post that just says the same thing ("okay, looks good"), which would email/alert everyone on the task (annoying!).
Thanks for the feedback Kathryn. Redbooth already has Emoji in our comments. You just have to use markdown to access them.
Here's a quick video of me giving a thumbs up to a task:
And, you can get a list of the Emoji codes here: http://www.emoji-cheat-sheet.com/
Sometimes we have parts of projects that can be archived but not the whole thing. It would also be nice to have an "auto-archive" option that would allow any resolved tickets to archive after 30 days.
With many Conversations ongoing at one time, it would help to either be able to reorder them manually or to have them automatically reorder based on the date of the last comment.
"ULL Install" is a task list on redbooth with multiple tasks in it. I had to use iCal events "all day event" to show this large blocked out time for the installation. It will be useful to have dates set on task list automate to iCal as blocked out as "all day". This will help coordinate installations for us if there are multiple installations on the same week.
Customer support service by UserEcho