We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.


Please feel free to share your stories and ideas to help us build Redbooth for your needs.

0

Group Workspaces inside PROJECTS

...Because Projects WILL have several Workspaces inside:


Let´s say we have "PROJECT X" - which is the Workspace for our flagship product

"PRODUCT X":


- We will need:


- PRODUCTION Workspace

- OUTREACH Workspace

- CUSTOMER RETENTION Workspace


All 3 areas need to be INSIDE our "PROJECT X".


Each Workspace will need different Members and Task Lists:


- PRODUCTION (Web Developers, Engineers, I+D)

- OUTREACH (Community Managers, Email Marketing Copywriters, Marketing Managers, Data Entry)

- CUSTOMER RETENTION (Customer Support, Membership Portal Managers, Member-Only Offers)


This can be done right now ONLY if we manage 1 single Product/Project.


If we need to manage several Products/projects this quickly becomes a MESS...

0

Manage (add/remove) images in older comments

cb 1 year ago in Feature Requests / Attachments 0

- Add images to an older comment: In a project after a while, you sometimes need to add a picture to a comment - even if there is already a picture attached. Please add an option to manage images attached to older comments.

0

More days without scrolling

Mirco Stege 1 year ago in Feature Requests / Calendar 0

It would be nice if there would be a view that shows more than 28 days.

Really useful would be to see about 60 or 90 days, especially on bigger screens. (e.g. on presentation TV)

0

Add (the option) to have the first calendar day field the current day

Mirco Stege 1 year ago in Feature Requests / Calendar 0

Usual I dont need to see the past days.

So it would be really useful if the first field in the calendar view is the current day.

0
Completed

Chat SOUND Notifications = as in Slack?

nen 1 year ago in Feature Requests / Chat • updated by Irwin Kwan 1 year ago 2

A simple Sound Notifications ("Ding") would be really useful.


Sometimes you are focused on work and don´t notice a chat comment that CAN be urgent to pay attention...

0
Declined

2-way synchronization iCal - Redbooth

eva 1 year ago in Feature Requests / Calendar • updated by Lorenzo Vidali 11 months ago 2
0

Allow other people (not just task creator) to change privacy setting of a task

Sometimes a team member needs to attach a document to a task that shouldn't be seen by others (like a client), but only the task creator can change the privacy setting. Right now the only way to do this is for the person to create a new task. Super annoying.

0

Make received Emails distinguishable from comments

andreas.franz 1 year ago in Feature Requests / Tasks 0

Whenever I forward a email to a task in Redbooth, it shows up like a regular comment. Would be very nice to have them somehow marked as "Emails" so we can see that are received form a external source.

0
Completed

Use of hyperlinks

Cheryl 2 years ago in Feature Requests / Tasks • updated by Sarah Tanner 9 months ago 1

It would be very useful to me if you add functionality to allow live hyperlinks to be added to tasks or comments. Rather than attaching files to workspaces, I'd much prefer being able to embed a hyperlink to the place on our computer network where a file lives, or link to an external webpage that I'll need to visit to include the task. In the previous task management software that I used, this was possible and I used it frequently. As I'm deciding whether or not to purchase this system for my entire work group, it would be helpful to know whether this can be done. I do understand that I can copy a computer location and paste it into the comments, but that still requires the extra step for the person doing the task to cut and paste it back out into their browser. I live hyperlink would be much more efficient.

Answer
Sarah Tanner 9 months ago

Hi Cheryl,


We currently support use the use of markdown, which allows you to hyperlink text to a specific link. Check out our help center article outlining the formatting technique to create a hyperlink in Redbooth. You can also click the small letter `A` located at the top right corner of the comment field and description field to view the list of supported markdown options.


If you have any further issues or questions, please contact support (help@redbooth.com). Thanks for the feedback!

0

More straightforward, logical, and adaptable privacy settings

Hi,


I'm hoping that files with limited viewing (e.g. organization vs externals) can have an icon in the file list. (I'm assuming that all files in the file list are viewable by everyone in the workspace, including externals.)


There's also something buggy going on with the files/file list:


  • Files attached to private conversations are still showing up in the file list.
  • Files attached to private tasks are sometimes showing up in the file list.
  • Files that are attached to private tasks, then deleted from the file list, still appears attached in the private task (which is fine, but it's confusing).

Privacy settings should be much, much more straightforward and adaptable!


Thanks,

Seisei