We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs.
It would be great to have other options for the theme. The default theme is very light, a slightly higher contrast theme option could make the web interface easier on the eyes. For those with visual impairments a very high contrast theme would be great.
Can't imagine I'm the only one who's upset with the 'All activity' tab being removed. With just one click you could see ALL the latest activities in all workspaces. I had this tab open all day long, and I never missed an update.
Now, the Notifications tab doesn't even show the latest update in a certain task. I still see an update from a few hours ago, while there have been multiple updates after that.
The new 'Task overview' report is not nearly as good.
- It shows 'resolved' tasks, which I don't need to see most of the time
- I have to click 'updated' twice, to let me see the most recent update
- I only shows the task name, not the last comment (which I would very much like to see)
- It doesn't save my 'preferred settings'. Every time I go to 'Task overview' and have to set my filters again.
So, instead of one click I now have to set multiple filters, sort the lists every time and click the task to see the latest update.
Can't imagine I'm the only one, so please, please bring back the 'All activity' tab.
Many mindmapping, CAD programs, and other packages have their toolbox of functions in a movable box on top or on the side. Would make the program much more intuitive if one didn't need to go thru tutorials to find out where common functions are located.
Please update asap. Working out of 2 project management sites due to this
We have noticed that new clients who are not very technical have a difficult time using Redbooth. Part of this issue arises because they don't understand how Redbooth is different (better) than email. Many of these clients have told us that they find Redbooth frustrating and we've even been asked to stop using it.
I think it would be helpful to have a non-technical, support section and a lovely Redbooth branded video that is a brief how-to guide for external members. It could explain why Redbooth is better than email, point out the features that the external/client should be aware of and show where the user notifications can be edited. The focus and language would be specifically for externals and their unique perspective.
As we are essentially asking clients to learn a new piece of software, these clients should have support materials designed just for them so that the technology doesn't get in the way of the project.
Thanks for considering my feedback!
If you select a date then scroll down to "save", the new scroll settings just scroll you really fast down through the calendar months as if you wanted to set a date range. Because the scroll is so sensitive, it's really hard to scroll back to re-select the date you already selected. Here's a screen grab video of what I'm talking about: https://cl.ly/1x1Q3X0N041u
Customer support service by UserEcho