We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs.
I notice you support other languages. Let me help you out in translating all strings to Dutch and even keep them updated. I've done that before, I know what I'm talking about, and I know there are probably a boatload of string to be translated.
I personally don't mind the interface being in English, but I'm sure my clients would mind.
Many mindmapping, CAD programs, and other packages have their toolbox of functions in a movable box on top or on the side. Would make the program much more intuitive if one didn't need to go thru tutorials to find out where common functions are located.
When I enter an URL into a task comment and save, a preview of the linked web page is shown. I want to be able to disable that since it make my comment messy rather than improving my comment.
Please update asap. Working out of 2 project management sites due to this
We have noticed that new clients who are not very technical have a difficult time using Redbooth. Part of this issue arises because they don't understand how Redbooth is different (better) than email. Many of these clients have told us that they find Redbooth frustrating and we've even been asked to stop using it.
I think it would be helpful to have a non-technical, support section and a lovely Redbooth branded video that is a brief how-to guide for external members. It could explain why Redbooth is better than email, point out the features that the external/client should be aware of and show where the user notifications can be edited. The focus and language would be specifically for externals and their unique perspective.
As we are essentially asking clients to learn a new piece of software, these clients should have support materials designed just for them so that the technology doesn't get in the way of the project.
Thanks for considering my feedback!
If you select a date then scroll down to "save", the new scroll settings just scroll you really fast down through the calendar months as if you wanted to set a date range. Because the scroll is so sensitive, it's really hard to scroll back to re-select the date you already selected. Here's a screen grab video of what I'm talking about: https://cl.ly/1x1Q3X0N041u
I work alone but would greatly appreciate the function of the dependencies for less than $30 / month which for a freelancer is out of the ballpark for a single feature.
Hi Triptoe Tulips! Today we are happy to offer this very feature. We've just removed the 5 user minimum and wanted to share with our Redbooth supporters like yourself. You can access the upgrade pages here: https://redbooth.com/a/#!/plans
Click [Upgrade], then [Select] under one of the paid plans. You can change the plan and seat count on the final billing page.
Please let us know how the Pro plan works for managing freelancers!
Customer support service by UserEcho