We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.


Please feel free to share your stories and ideas to help us build Redbooth for your needs.

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Marty 7 months ago in General Feedback 0

It will be great, if admin can choose e-mail where will be sent automatically generated Invoice for Redbooth.

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chris 7 months ago in General Feedback 0

It would be nice to be able to mix the different price points for our organization. Not everyone needs professional license and would like to mix between the two business and professional licenses

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Completed
Carms 8 months ago in General Feedback • updated 8 months ago 2

Hi, I need to reactivate my account, but I have to change the details of my credit card first. I'd like to update the billing information, however I can't navigate as it is locked and canceled. How can I fix this? thanks :)

Answer

Hi Carms, our support team contacted you to help you reactivate your account. You can directly contact support at help@redbooth.com, thanks!

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tjones 9 months ago in General Feedback 0

There is no general phone number listed, and I am about to pull my nation wide account because of the lack of service. Please have someone contact me ASAP. 469-426-2855

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eliz.goiri 9 months ago in General Feedback • updated 9 months ago 1

I'm sorry, this might not be the right place to post this since it's not and idea or feature request.

My Redbooth freezes when copying a task list. This happens both in the browser version and in the desktop version. I have to quit and reopen, and when I do, I see that the task list has indeed been copied.

The freezing happens systematically. The only thing I can do is quit and restart every time I want to copy a task list....

I'm running MacOS 10.10.5 and Google Chrome 55.0.2883.95 (64-bit)

I wonder if anyone else is having this issue??

Thanks!

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Completed
Nicholas L. Turner 10 months ago in General Feedback • updated by Màxim Colls (Product Owner) 10 months ago 1

It would be nice to have options to BOLD, Underline, Change Colors, Size of Font, etc. When adding notes to "Describe" the task, bullet points and colors and font options would be extremely helpful. Same for Comments, Notes, etc.

Answer

Hello Nicholas!


Comments and descriptions support some formatting options like the ones you mentioned. These help center articles explain you how to do that:


https://redbooth.com/help/using-redbooth/tasks/task-management/

https://redbooth.com/help/troubleshooting/whats-the-issue/format-comments/


Hope that it helped, thanks for your feedback! 😀

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Celia Ramón Wyser 10 months ago in General Feedback 0

Poder reasignar las tareas de x persona a otra en bloque (independientemente de todos los espacios de trabajo que tenga).


Hemos tenido cambios en la plantilla y querría saber si hay un modo rápido de hacer que todo lo asignado a un perfil X pase a otra persona.


Yo lo que he hecho ha sido buscar a la persona en la lista de tareas por personas y de todos los proyectos y los he ido cambiando uno a uno, así no tenía que ir proyecto por proyecto. Pero la verdad que sería genial poder hacer este tema sin tanto lío, que el admin pudiera eliminar x persona y antes le preguntara a quién asignar por defecto todas sus tareas pendientes o activas.

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Andrej 10 months ago in General Feedback 0

I see so many people in this forum needs more flexibility (including me).


Unfortunately there is so many different projects and companies that with solid fixed workflow design you basically get efficient only for small subset of cases while I think redbooth as any other project management tools wants to be best for most cases.


As long as I recognize redbooth is designed around specific workflow and have solid structure workspace / task lists / tasks / subtasks ..


I believe the goal is to keep it simple and effective but it obviously not very scalable and eventually leads to something complicated and hard to implement and maintain code.


While basically you could have something like FOLDERS and TASKS, like file system.

This design allows you to put any folders and tasks into folders.


You can even more simplify this concept and just use a task feature which can have subtasks that are just references to regular tasks nothing more.

You could have one task that could stands for a project then children tasks that could stand for a milestones then children tasts that stands for tasks list and so on ..


This design is very flexible and also very simple and yet solve so many problems and demands ..


I just cannot keep this in my head. I hope some of the execution or development team leaders will read this and maybe gets inspired.


Good Luck.



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Hannah Smith 11 months ago in General Feedback 0

Would it be possible to integrate a customisable budget tracking model into the system to prevent having to attach an excel sheet? This would supplement the use of excel sheets embedded into the system.

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Hannah Smith 11 months ago in General Feedback • updated 11 months ago 0

Would it be possible to integrate a cstomisable RAID (Risks, Assumptions, Issues and Dependencies) model into the system to prevent having to attach an excel sheet?