We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.


Please feel free to share your stories and ideas to help us build Redbooth for your needs.

+7
Gathering feedback
Nixaccount 9 months ago in Redbooth APIs • updated 5 months ago 2

I'm sure it is easier said then done. However, the idea of being able to CREATE a TASK from email would save a great deal of time. As of now, it is either "forward email" and try to remember all the workspaces and task lists OR...it is COPY, go to RB, create task, Paste email in notes, etc. A simple: Click to Create Task in RB would be amazing.

Answer

Hello! Thanks for the feedback :)


What email client are you using? If you use Gmail or Outlook we have two plug-ins that allow you to do that. Here you have the help center links to learn more about it :)


https://redbooth.com/help/tutorials/videos-pro-tips/the-gmail-plugin/

https://redbooth.com/help/tutorials/videos-pro-tips/the-outlook-plugin/


Cheers!

0
Sebastian 10 months ago in Redbooth APIs 0

Hi all,


I have read the API documentation, but I have some questions, just to be sure before we would begin to develop a client to retrieve our data.


Is it possible to access all workspaces and tasks, including comments and files, with a developer account?

And, if so, is it possible to download the file contents too?


I know, that this is no feedback in the conventional sense, but I try to contact the Redbooth Support through https://redbooth.com/help/contact/ and I receive always an error "Your message was not sent. This may be a temporary issue so please try again later.". This error occurs for a few days now.


Best regards

Sebastian