We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.


Please feel free to share your stories and ideas to help us build Redbooth for your needs.

+2
mike 10 months ago in Apps & Integrations 0

I would like to create a live feed of Redbooth in Slack. I think sending all workspaces activities to one channel would work best for us, but it appears that currently it will only allow for 1 workspace to 1 channel.

+2
Spencer Jay 1 year ago in Apps & Integrations 0

I understand this in not currently supported. Is there a workaround?

+2
wali.samadi 1 year ago in Apps & Integrations • updated by db453r 9 months ago 1

This isn't really a feature request, you currently support SAML. We have recently implemented Centrify, one of the many identity service providers. It works for us because it's particularly mac friendly. I'd like to request SAML support to be available for more than just OKTA :).

+2
Tayo Olayinka 2 years ago in Apps & Integrations • updated by anonymous (Chief Executive Officer) 2 years ago 0

Integrate with InVision.

+1
Bill Fogarty 8 months ago in Apps & Integrations 0

We are loving the evernote integration to Redbooth. Our team would like to have the ability to add overall workspace notes to the file section within a workspace and not have to attach them to a task.

+1
Orgyen 1 year ago in Apps & Integrations 0

Hi,

is it possible to have a Gmail plugin for Mozilla Firefox as there is for Google Chrome ? All people in our association (about 30) are working with Firefox, it would be great if there is a way to install it as Chrome :)

Thanks

+1
Planned
Ricardo Amigo 1 year ago in Apps & Integrations • updated by Joshua Moxon 1 year ago 3

The current way of integrating Redbooth with Slack is poor when compared to the new Trello Bot. Please check: https://trello.com/platforms/slack

+1
Ben 1 year ago in Apps & Integrations 0

I am using the Redbooth connector for Zendesk.


I see a few issues;


1) Connector should be a two way sync (using private comments), otherwise customer service consultant in Zendesk, needs to access both software to get an update..


2) Should have configurable fields, starting with title, reason being is if there are 100's or even 1000's of tickets in ZD going into RB, then it would make sense to title the tickets in RB with Ticket number or at least the organisation to help narrow down search.


Thanks

0
Started
Nicholas Karlovasitis 2 months ago in Apps & Integrations • updated by RyanC 2 months ago 1

The app no longer allows for uploading or viewing images🤦🏻‍♂️. This is a major issue as it severely impacts productivity and mobile workers. Pretty basic functionality that is available on most platforms. We now have to take images on our phones etc and use the desktop app or other apps to show these... seriously what were you guys thinking…

Answer
RyanC 2 months ago

Hi Nicholas,


Thanks for the feedback.  Our June update of Redbooth iOS, 8.6.0, offers image preview.  And we'll soon have image upload (from camera, or library) because we know that's a big deal. 


If you haven't updated recently, the latest version (8.7) also offers @mentioning of your colleagues in comments, a feature that was highly requested.


Stay tuned!

Ryan

0
jan 3 months ago in Apps & Integrations • updated 3 months ago 1

I have my own company account, which works great with the plugin, but i want to configure another gmail account with the plugin, how do i do this??