We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs.
We have several external users that need to export their time tracking report with their tasks titles/descriptions and send it to us so they can be paid for that on monthly base.
I wish there will be an option for external user to at least see
their total working hours and approve it somehow internally. In current way we
need to get back to emails for sending time tracking reports and get approval (which we tried to avoid by using Redbooth).
It seems that tasks can be created without assigning someone to them. That may be OK to initially crate it , but I don't see anyway that summarizes these tasks. The only way to see them is to go to each workspace and search for them one at a time. You should at least have a report that shows all unassigned tasks across all workspaces. A manager should be able to easily review and assign them
I wanted to let you know that we just released a new reporting tool that lets you filter and sort tasks by different criteria, including showing unassigned tasks from any workspace. You have more information about *Task Overview* in this help center article: https://redbooth.com/help/task-overview-reports/
Hope this helps, thanks for your feedback!
The ability to see all projects that are ongoing at the same time in one view. Currently, the All workspace view in the report doesn't allow users to break it out by project or click into the # of tasks due, etc. It would be nice to see this view with additional metrics such as which workspace the tasks reside in and a breakout of how the workspace is progressing per task list.
Only a few members of my organization need that high level reporting, we cannot convert to the more expensive membership across the board to get reporting for only a few people. This would make that imminently more affordeable.
My team needs a lightweight way to see if we're on or off track and understand our progress. We need to be able to keep track without requiring a certified, dedicated project manager.
I would like to be able to generate a report where I can see all tasks by all users and whether or not they were resolved on time or after the due date. I need to find a way to use Redbooth to track overall on time delivery of tasks across all workspaces and users. You already have a tasks by user report but that needs to be extended to all users at once and be exportable.
Customer support service by UserEcho