We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs.
It would be very useful to me if you add functionality to allow live hyperlinks to be added to tasks or comments. Rather than attaching files to workspaces, I'd much prefer being able to embed a hyperlink to the place on our computer network where a file lives, or link to an external webpage that I'll need to visit to include the task. In the previous task management software that I used, this was possible and I used it frequently. As I'm deciding whether or not to purchase this system for my entire work group, it would be helpful to know whether this can be done. I do understand that I can copy a computer location and paste it into the comments, but that still requires the extra step for the person doing the task to cut and paste it back out into their browser. I live hyperlink would be much more efficient.
We currently support use the use of markdown, which allows you to hyperlink text to a specific link. Check out our help center article outlining the formatting technique to create a hyperlink in Redbooth. You can also click the small letter `A` located at the top right corner of the comment field and description field to view the list of supported markdown options.
If you have any further issues or questions, please contact support (firstname.lastname@example.org). Thanks for the feedback!
the title says it all - sometimes I don't get to reply to a comment in a conversation string until 4 or 5 other people have chimed in, and I want my comment to appear right after the original person's comment, not at the top of the string, so I can address specifically that person's note and not the 3 new directions the conversation has taken.
We love having Urgent tasks with dates assigned but currently they all show up under "Today" in the Tasks by User view. They should be under the appropriate date range. Except the ones with no due date make sense to be under "Today": they float to the top.
Currently when ticking a task's box, the system automatically convert it to Resolved. I would like to have the option to select either Resolved or Aborted. It can auto default to resolved but it is essential to have the option to select Aborted.
A very common need when working in a team is to confirm that the task was actually finished.
A common scenario:
a task set for a developer to finish something. The developer finished it and submits the work to be checked by someone else.
That someone else (a manager or the QA guy) will need to confirm that the task is actually finished.
Right now if the developer will mark it as finished, the ask will disappear from the list, so no one will know that it has to be checked.
Yes yes, we can use tags or assign it to a fake user called "TASK COMPLETED" or just check in the notification. But all these are not really good workarounds.
Many GTD-focused to-do list applications support a general inbox (not associated with any project) where you can quickly dump your tasks. It would be great to have one of these where we could:
- Clip site bookmarks into the inbox
- Quickly create a task (without worrying about all the task details yet) and by default, it dropped in this inbox
- OSX keyboard shortcut to add task to inbox
- Email to general inbox
- SMS to general inbox
- Other ways to dump things into this inbox
The nice thing about having this general inbox is it provides the ability to quickly "brain dump" without worrying about all the task details. Later, at a convenient time (say, after a meeting), I can revisit my inbox and schedule/assign/organize as needed.
Sometimes a task no longer seems relevant to an individual who has been included and that individual leaves the tasks. It would be helpful if a notification appeared in the task for the remaining team, so they're aware the person who has left is no longer receiving notifications.
There's an annoying issue with code block. I usually put a stacktrace (or traceback) in the task description, indented with 4 spaces to comply with the styling instructions.
However this is not satisfactory because I have to paste the code block to an editor, set indentation to 4 spaces, indent, then copy/paste to Redbooth to have this to work.
Also, even with 4 spaces indentation, the code block does not render correctly when there are long lines, see the screenshot below:
I tried another formatting option which is the standard Markdown code block with triple backticks. However this does not render correctly either, the newlines are ignored:
Last option was to use Markdown code format with a single backtick. This renders as an oversized horizontal box:
As you can see none if these options are satisfactory to use the code block feature. None of the three options render correctly in the browser.
Using the standard code block formatting with 4 spaces is not handy because I have to use an intermediate editor to indent the whole code block.
Customer support service by UserEcho