We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs.
Please add an Unfollow shortcut on tickets header, actually to unfollow a ticket It need at least 3 clicks per tickets. For example to unfolow 20 tickets it need 60 clics !
I would love to see an option to merge two tasks together.
Say someone in one department has made a task and assigned it to you. Then, another person who is not reading all the tasks that come up on the board creates almost identical task and assigns to you. Now you have several options:
1. Reply in both tasks
2. Delete or resolve one task, then assign (or notify) creator of this task to the second one and reply.
3. Delete both tasks and create a new one with creators of both tasks assigned.
Option 1 is not very efficient, and options 2 and 3 create some confusion ("Hey, where did my task go?").
It would be simpler and so much efficient if you could merge those tasks into a single one.
It would be helpful to have the ability to enter an @ mention directly in the email we are forwarding into Redbooth, using the "reply to email" feature. Otherwise, we have to login to Redbooth and @mention the team member in an individual Task Comment field.
Thanks for your feedback. We think this is a bug and we'll fix it in an upcoming release.
Please create the option to assign multiple people to a single subtask!
You should be able to set up a reoccurring task by the day of the week instead of the specific date.
An example, set a task to reoccur the 3rd Monday of the month or 1st Thursday of the month.
Right now, you can only choose dates to reoccur but it doesn't always put the task at the correct time of the month.
It would be great to have a button beside each task that says "Workflow Stopped" with a comment box to state what the hold up is, such as when you are waiting on a client before the project can proceed. It would make it easier to focus on what I CAN do.
Currently the task shows up only on the due date. However a task with a date range often needs to be worked on every day in the range, show it should always show in "Today"
Customer support service by UserEcho