We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs.
We would find it useful to be able to save/download multiple files attached to a task comment in one go.
In our office we send tasks that requires the tasked co-worker to attached multiple files when completed, sometimes 10+, typically pfd. At the moment each of these then needs to be saved individually one at a time by the task assigner, and can quite a while.
We can use zipped folders with all the files within but this can be a bit of a process.
The recent preview of docs stored in the File folders section of Redbooth is helpful, but it would be even more helpful if RB offered a thumbnail display option of all the files listed within a File Folder -- so that a mini image of the doc/image would be displayed -- similar to the thumbnail view offered in most file directory structures, or image storage solutions.
Allow a preview for all uploaded files including PDF's, DOCS, XLS.
We're in the process of rolling this out now and expect to deliver it to all our paying customers in April.
Attachment preview has been buggy, making it difficult to use Conversations when attachments are present in the conversation (they hide the comment box, so new comments must be typed blind--if you can get your cursor in the box before the preview blows it out). Our attachments are typically data files which we do not want to preview, and the previews are slow and make scanning conversations on individual tasks cumbersome.
Can there be a way to turn off the new attachment previews? Or work to not preview Excel files? Previews are the opposite of helpful for data work.
Our project has an Excel-based project costing sheet that needs to be updated by multiple users. A view-only option as presently seems to be offered is not really workable, as we would have to use another cloud-based service to edit. Could we have the ability at least to "Open With" <application> even if only one user at a time could edit?
My team has reported the loss of several features that were very useuful to our staff
- We can no longer drag and drop e-mail from outlook directly in our task
- We can no longer add picture to task directly from our cell phone (This was one of the very important option we were using with Redbooth)
- We can no longer access attachements from our Iphones as we used to, message : View attachement in the WEB APP
- Until recently Redbooth had modified the iOS patform and we could no longer access Workspace directly with our iphones.
- I still have the version 8.0.0 which does not provide direct access to workspaces (How do I update my Iphone app to the latest version ?)
All these modifications are considered to be very serious and a significant decline with Redbooth inital promises of versatility
We did moved to Redbooth because it was a convenient application to regroup communication for iOS and outlook users.
We now regret the new modifications and we want to get the previous version back as were are losing too many functianalities.
There's an issue when attaching files to public tasks.
Public tasks means they are publicly visible to members of this workspace. But the workspace's content is retained within Redbooth.
However, there's a problem when attaching a file to a public task: this file will get a public URL and thus expose it to the web outside of Redbooth. If members are not aware of this fact they inadvertently expose sensitive content to the web.
From a process perspective files attached to tasks must be in a first step contained within Redbooth only; in cases where you want files to be accessible from outside Redbooth you would explicitly create a public URL.
Suggestion: change default state of files attached to tasks to be "Redbooth internal".
Customer support service by UserEcho