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There's an issue when attaching files to public tasks.
Public tasks means they are publicly visible to members of this workspace. But the workspace's content is retained within Redbooth.
However, there's a problem when attaching a file to a public task: this file will get a public URL and thus expose it to the web outside of Redbooth. If members are not aware of this fact they inadvertently expose sensitive content to the web.
From a process perspective files attached to tasks must be in a first step contained within Redbooth only; in cases where you want files to be accessible from outside Redbooth you would explicitly create a public URL.
Suggestion: change default state of files attached to tasks to be "Redbooth internal".
Since Redbooth's File storage is unlimited, we use their platform to store the majority of our files. We need a way to back-up these files on a regular basis - similar to the way Tasks can be backed-up from a Workspace/Org level. We like the Folder structure capabilities, and the ease of attaching Files to Tasks within Redbooth, so we opted to use Redbooth's File storage instead of involving the additional cost of a 3rd party tool, and administering another layer of permissions.
In preview, Google Drive attachments do not actually open up into a full page, so you aren't able to read them. It would also be helpful to be able to go to the link or to store these files in the project task. Right now, accessing, reading, or printing the file is impossible.
We have a lot of clients that use emailfooters with (uneccessary) images. When I forward them to RedBooth via email, they are attached to the conversation/comment. That's okay. But it'd be nice, if I could delete the unneccessary images to keep my comments clean. Please add an option to delete them (a small "x" maybe). Thanks.
I would like to be able to drag and drop files currently attached to a task OUT of the task as well, i.e open a task, drag and drop the attachment into an email, or a computer folder etc rather than having to click and re-save/download it, and not just in the current form where it creates a web link to the file but an actual pdf/jpeg etc. This would save a lot of time and be much more fluid.
Attached screen images tasks to correct details of the web pages, when I go to the section file I am full of those files and looks like a complete mess and be updated every day the move files to another folder is annoying.
I have 2 options to stop attach files to tasks. or stop using file section as relevant project files.
Just to be extra sure that I'm attaching the right file to my RB task conversation, it would be nice to see a column with the uploaded/modified date of my Box file (possible? or on Box side?) . . . I guess this would be akin to the wanting a file preview feature - to make sure it's the right one. Thx +O
My department has a shared Google Team Drive. However, we work with many other departments that we don't want to have access to our Google Team Drive that we'll want to attach a file from and share with them in Redbooth.
Customer support service by UserEcho