In an effort to "Kill E-mail" through Redbooth, I'd like to be able to email external non-users from within a task. More specifically, we manage hundreds of tasks that hinge on external users, none of whom use or need to use Redbooth the way we do. I need to track the emails sent to these users in order for me to close out the task. Currently, I send an email, copy the email, then paste the email to the comment box within Redbooth. This way, over the life of a project, I can see the entire task related thread of conversation (some of our tasks last a more than a year). Wouldn't it be great if Redbooth could link to your gmail to allow you to send a new email from within a task to an external user?
Customer support service by UserEcho