Use this forum as a Help Desk feature (Stop marking as Completed before fixed)

Dylan 10 months ago in General Feedback 0

I have seen many requests on the forum to fix certain bugs within Lightkeeper. Once a Redbooth employee identifies the topic as a bug fix instead of a feature request, the topic is marked as 'Completed' and commenting is disabled (see topic 'New Tasks created with app do not appear in the list'). I think it would be extremely beneficial to keep these topics open until resolved. Redbooth can gather data from multiple users and it provides feedback for the rest of the community.