We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs.
I recently had an issue with Evernote integration which required me to re-authorize the APP in Redbooth. During this process, my team lacked several meeting reports which used the Evernote attached notes in task comments.
The problem I'd wish to address, then, is that Redbooth should have a form of backup (at least for the text elements) in Evernote so that the lack of connection with Evernote would not cause the Redbooth content to be impacted.
When using search for a task, the search function works great.
The issue however, when clicking the task from a list when compiling the search and editing that task means the URL stores the actual search.
When a team member is given that URL, there is confusion as they are told to complete the task and instead are given a search list.
If the SINGLE task can be given a custom URL, this would be excellent and save confusion.
It would be extremely awesome to have the ability to mark something with a thumbs up or another emoji. That way, the item could be marked as read without having to respond with a separate post that just says the same thing ("okay, looks good"), which would email/alert everyone on the task (annoying!).
Thanks for the feedback Kathryn. Redbooth already has Emoji in our comments. You just have to use markdown to access them.
Here's a quick video of me giving a thumbs up to a task:
And, you can get a list of the Emoji codes here: http://www.emoji-cheat-sheet.com/
Sometimes we have parts of projects that can be archived but not the whole thing. It would also be nice to have an "auto-archive" option that would allow any resolved tickets to archive after 30 days.
With many Conversations ongoing at one time, it would help to either be able to reorder them manually or to have them automatically reorder based on the date of the last comment.
"ULL Install" is a task list on redbooth with multiple tasks in it. I had to use iCal events "all day event" to show this large blocked out time for the installation. It will be useful to have dates set on task list automate to iCal as blocked out as "all day". This will help coordinate installations for us if there are multiple installations on the same week.
Is there a way to get back the old image attachment system ? Let me explain: actually, you attach an image to a comment by drag'n drop, it will be displayed at the bottom of it then (ie. paragraph-paragraph-paragraph-image-image...).
We miss the functionnality where you can put (upload) an image somewhere inside of our comments (like paragraph-image-paragraph-image-paragraph...)
Unfortunately, comment attachments uploaded to Redbooth will always appear at the end of a comment.
However, if you use a third-party file storage provider (such as Dropbox), Redbooth will be able to render image URL links inline if it is included in the comments so that you can have a paragraph-image-paragraph-image-paragraph structure in your comments.
Thanks for being a Redbooth customer!
At times I will see "New version, refresh to get it" or something like that. But, I don't know what actually got updated? I'm sure most of it is just security updates or small tweaks here and there, but even that would be helpful.
I thought of this because someone else on here posted on idea to allow subtask creation in task list templates. Y'all already have this feature - but there wasn't an official announcement (at least that our team recalls or that this other person saw) sharing this update. We accidentally stumbled upon it when altering one of our task list templates. Otherwise we would not have known! Thanks for hearing us out on this and we'd love to see it implemented.
Additionally, it would be great if there was a list of keyboard shortcuts showing users how to best navigate Redbooth. For instance, we (again) accidentally found out that you can copy/paste a big list into one subtask in a task list, and for each new line there will be another subtask created (big time saver for us). Or, if you're viewing a workspace horizontally and want to side scroll you just press SHIFT + Mouse Scroll. Since we stumbled upon these incidentally I am quite sure there are a couple other tips and tricks that we're missing out on.
Daniel, thanks for the feedback! We update Redbooth weekly, and when we do, we post an update here: https://redbooth.com/help/board_announcement/
We're looking at incorporating these updates into the app itself in the future.
Thanks for using Redbooth!
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