+16
Completed
Mariano Sanz Gil 2 years ago in Mobile / Android • updated by David Little 8 months ago 9 3 duplicates

Esto ya estaba hace tiempo pero lo quitaron. Es muy interesante porque muchas veces se te olvida hacerlo en la web o aplicación de escritorio y sólo dispones de la aplicación móvil.

Answers

Answer
Completed

Hi,


Thanks everyone for your passionate feedback. I'm happy to announce that time-tracking is back in the Android app! As of our latest release it is now available again. Please don't hesitate to let us know if you have ideas for further enhancements.


Thanks,


Ben

Answer
Gathering feedback

Thanks everyone for your feedback. This was deprecated some time ago, but it is one of the more requested features out there. Apologies for that decision to deprecate. We'll definitely consider reintroducing at some point in the future.


Thanks,


Ben

GOOD, I'M SATISFIED
Satisfaction mark by Mariano Sanz Gil 1 year ago

Duplicates 3

+2

I agree, we used to be able to add the time spent via the mobile app. Why has it changed?

+1

Not being able to put in "Time Spent" on the mobile app is currently the only thing holding me back from implementing Redbooth at my organization... this feature is extremely important for the entire system to be useful to us.


I should also add that this would be needed for iOS and Android since we don't subscribe solely to either platform.

I don't know if it means anything... but we use https://hubstaff.com/ and they have very good support and quite a nice integration built in for Redbooth. Our sfaff is always tracked on RB tasks and HS takes screenshots and tracks time. Our productivity has gone up significantly after implementing Hubstaff.

Gathering feedback
Answer
Gathering feedback

Thanks everyone for your feedback. This was deprecated some time ago, but it is one of the more requested features out there. Apologies for that decision to deprecate. We'll definitely consider reintroducing at some point in the future.


Thanks,


Ben

+1

Hey Ben,


Apologies if this seems impatient, but as you've stated, "it is one of the more requested features out there," so what feedback is being gathered that is keeping this from being listed as "Planned?"


We currently have the ability to input emoticons on mobile but not time spent... which when you consider this is a product geared towards improving productivity is quite ridiculous. Why not just use the emoticon button's footprint, change it to "time spent," give it a clock/hourglass icon, and have it bring up a scrollable hour and minute window with a confirmation button. Once "Confirm" has been pressed it is still a soft value until the comment has been entered. By approaching it this way it is still capable of being edited so that mistakes can be rectified before officially being input and logged.



What about once a comment has already been made but the time was incorrect, or someone worked on a task further and simply wants to update their time?

On the android app if you click on a comment a popup list shows up that gives you the option to Edit or Delete the comment... simply add, "Edit time" and we're good to go.


There are many organizations that work in many different ways... how do we make them all happy?

Some organizations bill in 15 minute increments, some in 10, some in 30, and I'm sure there are some out there that want to have time tracked to the minute and others that bill by the hour, so if you make a setting for the app that sets the default increments to the user's liking and those increments would be visible in the scrollable hour/minute window above, you end up making everyone happy. This setting would also work well for the request that I have seen to have Redbooth track your time spent by simply pressing a start button and then pressing a stop button when you are done as it can then round to the next default increment. Of course this last part isn't necessary, just wanted to point out the future possibilities brought about by allowing the end user to choose their default time increments.



Should we have it so that they can put in time spent for previous days?

Ultimately the point of having the ability to add "time spent" on the mobile app is so that you can add it immediately after you have worked on the task without having to get to a computer, so you don't likely need to have the ability to put in time spent for previous days, which makes things quite a bit easier for you as you don't have to have the calendar for selecting previous days. To be frank... if you were late putting in your time information then you have had time to get to and input it at a computer.


I hope these suggestions were helpful and can speed along the implementation of this feature as I know that many will find it useful. For clarity's sake, I am a business user but for some reason it isn't our Redbooth logons that are used when these posts are populated.


Thanks,


Cubby

+1

Amazing post Cubby. Hit the nail on the head. My tech said the same thing about emoticons vs. time entry! When my tech is telling me it's silly, I know something is wrong. Thanks for articulating so well. I hope they listen. I'm selling redbooth to all my local business friends and time entry on the mobile app is a big selling point.

Answer
Completed

Hi,


Thanks everyone for your passionate feedback. I'm happy to announce that time-tracking is back in the Android app! As of our latest release it is now available again. Please don't hesitate to let us know if you have ideas for further enhancements.


Thanks,


Ben

Hey Ben, Cubby again.


Any update on when this will be available for IOS? Half my team loves that they can put in time spent on their phone and the other half doesn't understand why they still can't.


Honestly, even on android it is still a bit annoying that you have to go into the sub menu to add time instead of it just being there, but that's just me being picky.


Thanks for you work,

Cubby