+2
Matthew Eckert 2 years ago in Feature Requests / Chat • updated by anonymous 2 years ago 1

I like the workspace chat feature and would use that functionality extensively, but workspace chat mentions don't appear to (a) trigger a desktop notification in the desktop app (it does trigger one in the web app), or (b) send a mobile notification. For me and my team, workspace chat would move a lot of back-and-forth out of email and into Redbooth, but only if everyone is comfortable that mentions will garner immediate attention and response. That's not the case currently.

You have to @mention someone to trigger a notice via Workspace chat. I just tested on the desktop app and web app.