We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.


Please feel free to share your stories and ideas to help us build Redbooth for your needs. While we read everything that you write, we can't always respond. Thank you.

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I'm logged out of the Redbooth iOS app when there is no connection

JBQ 2 years ago in Mobile / Apple / iOS • updated by Sarah Tanner 1 year ago 3

With latest iOS app 7.0.2 I'm logged out when I do something in the app and there is no Internet connection. I'm brought back to the login screen and have to login again, this is *very* annoying. Everytime I use the mobile app I have to make sure I have wifi or mobile connection.


Can you please fix this? Thanks!

Answer
Sarah Tanner 1 year ago

Hi JBQ,


The logout issue should be resolved, however, the sync issues (that you've mentioned in other threads) definitely persist. We are excited to have a new version out in the next few months which we think will vastly improve the entire experience for our iOS users.


Thanks,


Ben

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Mobile App Notifications

Ben D 2 years ago in Mobile / Apple / iOS • updated by Irwin Kwan 2 years ago 1

- Mobile app should notify even if logged in to the web app or desktop app

Answer
anonymous 2 years ago

Hi Ben,


Thanks for your suggestion. This has now been fixed system wide and should no longer be an issue.


Thanks,


Ben