We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs. While we read everything that you write, we can't always respond. Thank you.
Add a status to tasks as Aborted when the ticket is completed but it is determined not to take action
Currently when ticking a task's box, the system automatically convert it to Resolved. I would like to have the option to select either Resolved or Aborted. It can auto default to resolved but it is essential to have the option to select Aborted.
When utilizing the drop down buttons on the left bottom screen to create conversation, note, or task, do not restrict participants from whatever workspace last in. Provide versatility of using any workspace and any participant needed when adding a new item.
Did you know that when you create items from that menu, you can also change and choose the workspace you would like to create the task, conversation, note, or tasklist in?
We default to the current workspace you are in, but you can easily change the workspace where you would like to create your item in as well by clicking the dropdown and changing workspaces.
I used my Redbooth in a minimized screen because I am either working from two window screens or I am using VPN connection to my computer. All features should function in the minimized screen the same way they would if the screen were maximized. For example: When selecting a month for the due date, the month is not visible to select from a minimized screen.
A very common need when working in a team is to confirm that the task was actually finished.
A common scenario:
a task set for a developer to finish something. The developer finished it and submits the work to be checked by someone else.
That someone else (a manager or the QA guy) will need to confirm that the task is actually finished.
Right now if the developer will mark it as finished, the ask will disappear from the list, so no one will know that it has to be checked.
Yes yes, we can use tags or assign it to a fake user called "TASK COMPLETED" or just check in the notification. But all these are not really good workarounds.
When you connect dependencies, can you highlight the connection between certain projects. I have different projects running at the same time, it's hard to tell between dependencies. Need a feature to highlight different color for selected dependencies when you click on a line connecting dependencies, not just when you hover.
Many GTD-focused to-do list applications support a general inbox (not associated with any project) where you can quickly dump your tasks. It would be great to have one of these where we could:
- Clip site bookmarks into the inbox
- Quickly create a task (without worrying about all the task details yet) and by default, it dropped in this inbox
- OSX keyboard shortcut to add task to inbox
- Email to general inbox
- SMS to general inbox
- Other ways to dump things into this inbox
The nice thing about having this general inbox is it provides the ability to quickly "brain dump" without worrying about all the task details. Later, at a convenient time (say, after a meeting), I can revisit my inbox and schedule/assign/organize as needed.
Search like in evernote where you can search everything (or eliminate certain things) from one location. Although the filter is useful, not being able to search for tasks as well as task lists, as well as conversations, as well as comments within tasks from any one location is limiting. You can tick off which things you don't need in the search but an Omni Search feature would be very helpful as the amount of workspaces grow, sometimes it is a challenge to find where a particular task is.
Sometimes a task no longer seems relevant to an individual who has been included and that individual leaves the tasks. It would be helpful if a notification appeared in the task for the remaining team, so they're aware the person who has left is no longer receiving notifications.
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