We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.


Please feel free to share your stories and ideas to help us build Redbooth for your needs. While we read everything that you write, we can't always respond. Thank you.

0

How to find and utilize freelance Redbooth Virtual Assistants

ALM Group 3 months ago in General Feedback • updated by Ryan Crosbie 3 months ago 1

I am starting up a new company, Redbooth is the direction we want to go, however I do not have the time to dive in and set up all of the templates and day-to-day activities that need to be in place. How does one find a VA who is an expert on Redbooth, who can help with creating and maintaining our systems and training out team on custom templates. 

Answer
Ryan Crosbie 3 months ago

Hi ALM group,


This a very interesting topic.  Currently the best suggestion I have is to use your preferred freelance platforms, such as Upwork, and search "Redbooth" as a skill.  I found several project managers who have this listed, and I'm sure they would be happy to help you out.


Please let us know how this works for you.

Ryan




0

Data backup

Luc Fortin 3 months ago in General Feedback 0

Is there any way we can backup our files from Redbooth in our servers?


We are storing a lot of information and data on the Redbooth platform and would like to be able to backup this information on our server, at least once a while... 
0
Completed

Payment Problem

João 5 months ago in General Feedback • updated by Ryan Crosbie 5 months ago 2
Hi, I'm having a payment problem. I've tried numerous cards and the problem is probably with you. Where can I talk to some human in this company?
0
Gathering feedback

Contact a LIVE PERSON

lfriemoth 8 months ago in General Feedback • updated by Dylan 8 months ago 2

I just need to contact a live person.  This has been my 10th attempt and cannot get someone to contact me regarding our previous subscription.

Answer
Tomas Klimberg 8 months ago

Hi! We have received your requests. We will reply as soon as possible. Thanks for your patience!

0

Dutch language

adkoen 9 months ago in General Feedback 0

I notice you support other languages. Let me help you out in translating all strings to Dutch and even keep them updated. I've done that before, I know what I'm talking about, and I know there are probably a boatload of string to be translated.

I personally don't mind the interface being in English, but I'm sure my clients would mind.

0

Toolbars need to be front and center

jberkow 10 months ago in General Feedback 0

Many mindmapping, CAD programs, and other packages have their toolbox of functions in a movable box on top or on the side.  Would make the program much more intuitive if one didn't need to go thru tutorials to find out where common functions are located. 

0

Turn off URL content preview

RBO 10 months ago in General Feedback • updated by Ryan Crosbie 10 months ago 1

When I enter an URL into a task comment and save, a preview of the linked web page is shown. I want to be able to disable that since it make my comment messy rather than improving my comment.

0

Repeating Tasks Option to add "Repeats 30 days after completion" etc

aloze 10 months ago in General Feedback 0

Please update asap. Working out of 2 project management sites due to this