We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs. While we read everything that you write, we can't always respond. Thank you.
Hello, regarding iOS overhaul: how to approach workspaces? Updates shown only up to some point (2 weeks)? :(
Thanks for reaching out. You can get to any task by using the search feature in the app. We know it's not a replacement for the full workspace view, but it allows you to get to any task within Redbooth as we rapidly work on implementing the workspace view. So stay tuned for an update including workspaces in the coming weeks! :-)
Regarding updates, all task updates that are visible in your Redbooth web account should appear in the iOS updates list. However, conversation updates are not included in the iOS app, so those might be the updates you are missing. Also, there is no time limit on the updates, it shows the same task updates that appear on web. To ensure you're looking at the most recent updates, pull to refresh the list. If you believe the app is not showing you the correct content as listed above please reach out to support and include screenshots of web and iOS updates list so we can investigate. Thanks!
HAve redbooth on my apple iphone and cannot download images from redbooth to then use in other apps.
Not sure if this is not included in redbooth or I am not doing something properly
I know it can be changed, but it's a pain to have to change it every time I open the app. I have a large list of tasklists, and they all have a number of tasks. It's hard to find all the main taskslists when everything is expanded by default.
Hi Koobaru. We have updated this in iOS. Marking this as complete.
I love the desktop website. It works great.
The website works fine on my ipad.
The app is great but I cannot add my time. that's fine, i can add my time through a browser.
EXCEPT, on any phone with an average size screen. The mobile website through any browser (safari, chrome, explorer) is virtually unusable. This is what it looks like,
in dash board view, i cannot scroll left to read my task list completely. although i can scroll up and down to find a particular task. If I turn my mobile to landscape view, it resized to the same window with the same problem.
when i select a workspace, it gets worse,
in this view, the tasklist is completely covered and i can't move the chat window or the timeline details pane. Switching to landscape view does help the view,
The problem in landscape view is that I cannot scroll down to see the task list! It's absolutely maddening as if someone ignores this basic problem because it's too much work.
With latest iOS app 7.0.2 I'm logged out when I do something in the app and there is no Internet connection. I'm brought back to the login screen and have to login again, this is *very* annoying. Everytime I use the mobile app I have to make sure I have wifi or mobile connection.
Can you please fix this? Thanks!
The logout issue should be resolved, however, the sync issues (that you've mentioned in other threads) definitely persist. We are excited to have a new version out in the next few months which we think will vastly improve the entire experience for our iOS users.
- Mobile app should notify even if logged in to the web app or desktop app
Thanks for your suggestion. This has now been fixed system wide and should no longer be an issue.
Customer support service by UserEcho