We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.


Please feel free to share your stories and ideas to help us build Redbooth for your needs. While we read everything that you write, we can't always respond. Thank you.

+3
Completed

Allowing multiple workspaces to connect to one Slack channel.

mike 2 years ago in Apps & Integrations • updated by Ryan Crosbie 6 months ago 2

I would like to create a live feed of Redbooth in Slack. I think sending all workspaces activities to one channel would work best for us, but it appears that currently it will only allow for 1 workspace to 1 channel.

Answer
Ryan Crosbie 6 months ago

Hi all.  We launched this update today! Thanks for all your feedback about the integration.  We have a few more updates coming next week, too. 


Updates to the Slack integration can be follow in our HelpCenter article https://support.redbooth.com/hc/en-us/articles/115000253611


Best,

Ryan

+3

Create tasks from Google Docs

MaryAnn Pfeiffer 2 years ago in Apps & Integrations • updated by Carlos Rebolledo Aguirre 1 year ago 1

I really like the plug in that allows me to create a Redbooth task from emails I get in Gmail. Wouldn't it be FABULOUS if I could do the same thing with text in a Google Doc?


Now, I don't want to just LINK to a Google Doc, I want to be able to select text (as I would if I were COMMENTING on the Doc) and then "Add as Redbooth taks", just like I do with the Gmail plugin.


How fantastic would that be? For those of us who use Google Docs for projects, meeting notes and agenda, it would be epic.

+3
Completed

Slack bot

Ricardo Amigo 2 years ago in Apps & Integrations • updated by Ryan Crosbie 6 months ago 5

The current way of integrating Redbooth with Slack is poor when compared to the new Trello Bot. Please check: https://trello.com/platforms/slack

Answer
Ryan Crosbie 6 months ago

Hi all.  Thanks for all your feedback about the integration.  Our goal was not a feature parity of the Trello integration, and we have a few more updates coming next week, too.


Updates to the Slack integration can be follow in our HelpCenter article https://support.redbooth.com/hc/en-us/articles/115000253611


Marking as completed, as we have the /commands available. 


Ryan

+2

Add integration for Microsoft Teams (their Slack-like product)

Eric M. 🐿 9 months ago in Apps & Integrations • updated 9 months ago 1

My work is forcing me to use Microsoft Teams... would LOVE to get Redbooth notifications in a channel there, like I can with Slack. 


They call these things "Connectors" and here's their very thorough docs on how to integrate - https://msdn.microsoft.com/en-us/microsoft-teams/connectors

+2

evernote

Bill Fogarty 1 year ago in Apps & Integrations 0

We are loving the evernote integration to Redbooth. Our team would like to have the ability to add overall workspace notes to the file section within a workspace and not have to attach them to a task.

+2

Firefox Gmail plugin

Orgyen 2 years ago in Apps & Integrations 0

Hi,

is it possible to have a Gmail plugin for Mozilla Firefox as there is for Google Chrome ? All people in our association (about 30) are working with Firefox, it would be great if there is a way to install it as Chrome :)

Thanks

+2

SAML support for other identity providers? not just OKTA

wali.samadi 2 years ago in Apps & Integrations • updated by db453r 2 years ago 1

This isn't really a feature request, you currently support SAML. We have recently implemented Centrify, one of the many identity service providers. It works for us because it's particularly mac friendly. I'd like to request SAML support to be available for more than just OKTA :).

+2

InVision Integration

anonymous 2 years ago in Apps & Integrations • updated by anonymous 2 years ago 0

Integrate with InVision.

+1

Redbooth connector for Zendesk

Ben 2 years ago in Apps & Integrations 0

I am using the Redbooth connector for Zendesk.


I see a few issues;


1) Connector should be a two way sync (using private comments), otherwise customer service consultant in Zendesk, needs to access both software to get an update..


2) Should have configurable fields, starting with title, reason being is if there are 100's or even 1000's of tickets in ZD going into RB, then it would make sense to title the tickets in RB with Ticket number or at least the organisation to help narrow down search.


Thanks

0

Discord Integration

connor 1 month ago in Apps & Integrations 0

I would love to see Discord supported the same way Slack is. It is a very popular chat app, especially among game developers