We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs. While we read everything that you write, we can't always respond. Thank you.
Sometimes you want to track when you reach a key point in a project, a milestone and not a task. It would be great if Redbooth would allow you to add these points to your plans.
It would be great to be able to copy a project or use an entire project or task list as a template.
Our company has hundreds of customers, each who have many concurrent projects. We currently create a workspace for every project. It would be great if we could put all of those workspaces into a folder (the customer) for further organization.
Why are the Notes, About, and History links hidden under the ••• dropdown menu on workspace pages when there is plenty of room in the bar to show them as icons? That is very inconvenient if you use one of those features on a regular basis.
I really want to be able to bring my customers and clients into Redbooth. But, I can't. The reason is... I can't set permissions for External Users, or Participants. They see too much information and get access to the entire enchilada in my workspace. Private info and all. Now, I know what you are going to say... just set the conversations you don't want them to see as PRIVATE. ... well, my response to that is no way! What a pain. I would rather not set dozens of tasks to private and have special invitations to clients and team members. It should have an option for permissions. Take a look at other PM softwares that have this built in. Teamwork for example does a great job at this. I won't leave Redbooth... but i need this option.
Due to the fact that we have customized templates and a lot of projects who are in a direct connex to other projects (workspaces) it would be fantastic to implement the possibility to connect and link different workspaces (customized or not customized ones).
In that way we could have full projects including different sub-pojects done by different departments.
Has someone the same problem/issue as well?
Allow an organization to build and maintain their own custom workspace templates..When creating a new workspace the member would be prompted as to whether they wanted to create a blank workspace, use one of their organization’s templates, or use a Redbooth template..
Hello Deon and Heather!
Did you know that you can use any of your workspaces as a template? Here there's a detailed article explaining how to do that: https://redbooth.com/help/using-redbooth/workspaces/copy-a-workspace/
I hope that it helps you, thanks for your feedback! 😄
I have a workspace for web maintenance that we forward emails into. I'd like for all new tasks to automatically be assigned to my web maintenance team member in this specific workspace. I'd also see this helpful for my sales team. Any task forwarded into the sales workspace would be assign to my salesperson, who would then be notified and could follow up.
Have the ability to create groups of members to be able to quickly add an entire group to your workspace instead of having to click each individual. Clicking each individual member can get tedius and be open for errors in missing a member.
Customer support service by UserEcho