We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs. While we read everything that you write, we can't always respond. Thank you.
When I create a task, it is always hard to click on "add description" button (because I am hurry). At the same time the "comment" text area is huge in the Main content and visible by default. And many times I write the description on the task inside the comment text area. I think this is an error of UX. First, the user needs to describe the task and the text area of "add description" should be visible by default. And the comment text area should be secondary content at this point.
I reproduced this mistake so many times and it is really bad experience when we create 10 tasks for example. Thus, I spent a lot of time to delete my comment, then reopening the task, clicking in "add description link" and ctrl+v.
Another suggestion above comments posts. My clients sometimes cannot understand what a comment it.
This si more a "discussion" than a comment. clients ask questions and answer questions. I think a title is necessary to let people understand what exactly are the textareas under the main description.
Visually it is important to distinguish the DESCRIPTION from the DISCUSSION.
In fact, both suggestions are related. Because when I create the task, comment text area is opened and seems to be description area.
The vast majority of the tasks I create are owned by me. Can you include the ability to set a default owner rather than have to manually add me to every one?
It could be helpfull to have the option for watching the tasks created by me. Every day I create tasks to my coworkers, but is difficult to follow up all the tasks that are my responsability, I have to check one by one in "Tasks by user". And in the case that they leave the task, there is no way to see it!! You could only find the task entering in the Workspace.
Perfect! You are very welcome
When creating a task on the mobile app, it only gives the month and the day. I often don't know what the date is but I know I need to check on something by next Wednesday for example. The way it is now, I have to exit redbooth, look at my calendar to get the date and return. Total waste of time.
When I attempt to move a task to the next day, I often experience magic mouse insanity and the calendar scrolls to other months. In tools like Wunderlist, there's an easy move to today tomorrow option. I think you should add this feature so at a minimum, my task is not overdue and I know whether it's a priority for today or tomorrow. And the magic mouse insanity is avoided.
It would be great to have the ability to favorite a task in a specific task list. The favorite tasks will stay at the top of the task list, so people will be able to see it's importance.
I think this will help with critical chain, to help stress the importance of a particular set of tasks.
In our organisation it is not allowed to assign more than one assignee to a task due to company policy. However it happens quite often anyway, by mistake and it seems difficult to train people to never do this.
It would be easier to have an option for the company admin to just disable the functionality so that it would be impossible to assign more than 1 person to any task. This way organisations that like to have multiple assignees can still do it, and those that don't like it are no longer forced to correct user mistakes regularly.
Customer support service by UserEcho