We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.
Please feel free to share your stories and ideas to help us build Redbooth for your needs. While we read everything that you write, we can't always respond. Thank you.
Right now we have the ability to create a task from a chat message, and this is AWESOME!
It would be great to have some additional actions tied to chat messages such as:
• Remind me (sometimes people don't want to get out of their flow to create a new task)
• Mark unread
• Link to existing task
Your Redbooth admin can easily turn on/off certain communications features in Redbooth by going to the Organization settings: https://redbooth.com/help/organization-features-admins/
This post is about the Chat notifications.
It could be useful to be able to mute them.
The notification itself is really useful to see a team-mate interaction, but the little "PLOP" sound become really disturbing when you are working and cannot answer at the very moment they appear.
Thanks for reading and have a nice day !
A simple Sound Notifications ("Ding") would be really useful.
Sometimes you are focused on work and don´t notice a chat comment that CAN be urgent to pay attention...
It is not readily apparent that clicking the Heading of "Direct Messages", You typically see some indication of direction/function. (Not a big deal, I get it, if I opened it...then I must know how to close it.)
The issue that bugs me is when I click Direct Message, then the clickable Header moves; I need to adjust the mouse positioning on my tiny screen (Not a problem across all people), it would be easier for the button to remain in the same location, it opens from the bottom, and after a quick look, I can easily close it again, either that or maybe it could close after "X" number of seconds/minutes, etc.
Customer support service by UserEcho