We absolutely love customer feedback here at Redbooth, and we always look forward to hearing from our customers. Our feedback forums are a great place to post your ideas and vote for ones that matter to you.


Please feel free to share your stories and ideas to help us build Redbooth for your needs. While we read everything that you write, we can't always respond. Thank you.

0
Completed

I'm logged out of the Redbooth iOS app when there is no connection

JBQ 2 years ago in Mobile / Apple / iOS • updated by Sarah Tanner 1 year ago 3

With latest iOS app 7.0.2 I'm logged out when I do something in the app and there is no Internet connection. I'm brought back to the login screen and have to login again, this is *very* annoying. Everytime I use the mobile app I have to make sure I have wifi or mobile connection.


Can you please fix this? Thanks!

Answer
Sarah Tanner 1 year ago

Hi JBQ,


The logout issue should be resolved, however, the sync issues (that you've mentioned in other threads) definitely persist. We are excited to have a new version out in the next few months which we think will vastly improve the entire experience for our iOS users.


Thanks,


Ben

0

Improve the format of the Excel Reports

alema 2 years ago in Feature Requests / Reporting • updated by Irwin Kwan 1 year ago 1
0
Completed

ability to send emails to the task list- when we get and email- foward it as a task to a workspace

jeanetter 2 years ago in Feature Requests / Tasks • updated by Irwin Kwan 1 year ago 1

If and email comes through that includes a task, allow users to forward to a workspace and create a task directly from his/her email- create an email plug in to do so

Answer
Irwin Kwan 1 year ago

Hi,


You can do that today with our convenient Create Tasks From Email workflow: https://redbooth.com/help/create-tasks-from-email/


Let us know how it works for you!

0

Convert an Email to Conversation or a Task Comment

craigw 2 years ago in Feature Requests / Conversations 0

Email is going to live forever but I wan to minimize my time in it. RB Outlook plug -in should be extended to enable a users to create a conversation. Key benefits are:


1) Adding / capture knowledge and content from in email thread into RB so it is searchable / findable for future reference

2) Abilityon-board and extend that conversation into Redbooth

0

easy way to reference another ticket

chris 2 years ago in Feature Requests / Tasks 0

Right now if I want to reference a task while I'm creating or editing a different one, I have to close the one I'm working on, open the other, copy the URL, then go back to my original and paste it.


I would love an autocomplete way to do this, much like the way @ works now to bring up a list of users. Something like #<start typing task name>

0

Allow a backup email address against a User Profile

AndrewC 2 years ago in Feature Requests / Users 0

My Redbooth account email is andrew@turingtrust.co.uk from which any incoming email gets forwarded to my private Inbox andrew@pearlcom.co.uk. However if I reply to a conversation posted by someone else from my private account, Redbooth rejects it as being from an email address that it doesn't recognise.

Could we possibly hold a secondary email address against each User Profile that would be recognised as valid when replying to Forum Notifications?

0

Way of assigning dependencies

Ricardo Amigo 2 years ago in Feature Requests / Timeline 0

The only way of assigning dependencies is the drag and drop on timeline view? It would be much easier sometimes to do this directly from the task card.

Ex.:
Describe this task...
Add a subtask...
Add a dependency...

0

Merge Multiple Users

Dawn Kirby 2 years ago in Feature Requests / Users 0

It would be great to be able to merge users into one. For example we have a user who has left who's tasks I want to be taken over by someone else - along with all the tasks they were following.

0

tag multiple participants with the "@" function

John Evans 2 years ago in Feature Requests 0

Another collaborative application I use allows you to use the "@" function to tag all participants within a task. The command "@channel" is used and it sends a notification to all the participant within a task. I have not found a comparable command in Redbooth.