I would like to have solution for the following topic.
1. Some people of our team using the email notification and answer by email function.
2. The answer will be attached as comment as it should, but the signature from the email (including images and all the typcial text, like disclaimer, address, phone numbers and so on) is added as well.
3. Further issue: If there is an answer to an answer, it will also be attached sometimes.
Sometimes there is an one line reply with 25 lines of signatures and also the pictures are uploaded again and again.
Detection during import the signatures below the two hyphens (like the usenet standard RFC 3676) and ignore everything below this hyphens.
Customer support service by UserEcho