+4

Auto Follow all new tasks and conversations should apply to newly created workspaces too

Heather 2 years ago in Feature Requests • updated by Ryan Crosbie 1 month ago 6

Auto-follow all new elements to receive updates for all new tasks, conversations and notes I would expect that even for new workspaces that are created that I should automatically be auto following those. However, I routinely have to go in and check for new workspaces and set myself to auto follow.


This is becoming a bit of a challenge for me as there are other admins on my team who setup workspaces. As the PM, I need to be alerted to all tasks/conversations that are created but if it requires me to manually edit my profile settings each time, then there is a chance tasks have been created before I know the workspace was setup. 


We also tell clients to use the "Use via Email" option but that does not tag anyone in the task or conversation and it's imperative I am defaulted to following everything for all workspaces without having to manually select the option for each newly created workspace.

+1
Gathering feedback

Hi Heather,

We should be able to solve this one for you.


I will have someone on our support team reach out to you.  There are some customization settings we can do in the backend without turning this into a feature, and it should still satisfy your request.


Best,

Ryan

That's awesome -- thank you so much, Ryan!


Cheers,

 Heather

+1

Two of my colleagues have confirmed that this feature is not working as expected for them. As a managing director and project manager they both need to keep an eye on the whole workflow, so they expect auto-follow all new elements to work for literally everything new. -- Including new workspaces.


They too must go into their profile and enable auto-follow for newly created workspaces.

Hi Adam,

I'll take a look at the progress here. I know we addressed it recently.

Ryan

Adam, we can enable this for specific users.  Want to send me their Redbooth email addresses?


ryan@redbooth.com