Turn Off Attachment Preview

Shanna 2 years ago in Feature Requests / Attachments • updated by TimSchuetz 2 years ago 1 1 duplicate

Attachment preview has been buggy, making it difficult to use Conversations when attachments are present in the conversation (they hide the comment box, so new comments must be typed blind--if you can get your cursor in the box before the preview blows it out). Our attachments are typically data files which we do not want to preview, and the previews are slow and make scanning conversations on individual tasks cumbersome.

Can there be a way to turn off the new attachment previews? Or work to not preview Excel files? Previews are the opposite of helpful for data work.

Duplicates 1

Agreed. The preview of the attachment takes significantly longer to load than it takes to just download and open the file. And it makes the comments much longer to scroll through.