Redbooth is a GREAT app for project & tasks management, but the weakest part for us, which is a great failure in our point of view, is the chat.
We must use Slack or Skype to have decent conversations, 1 to 1 or for project, as:
- You can't share and keep documents on conversations (at least on 1 to 1)
- You don't have "screens" to keep separated from the main RB app, as for example Skype has.
- The UI from the chat is small, limitated and seems to be "an add-on" to RB, not something fully integrated.
Having a powerfull chat system would be an AWESOME improvement, as a team will be able to have everything in one place/app.
Customer support service by UserEcho