Your comments

Yes there is a way.  click on  reply all and only keep te the ticket email . 

Redbooth  will automatic  add your reply  to the ticket. 


De reply email looks like this :

Workspace <workspace+task+34156532@reply.redbooth.com>

Workspace = houseconstruction


then 

houseconstruction <houseconstruction+task+34156532@reply.redbooth.com>


Gr

Bernard